Saturday, August 8, 2009

Another Day, Another Apple Tablet Rumor

The fog appears to be lifting on the computer, with fresh "details" gaining splashy new headlines. Piper Jaffray, financial analyst , appears to be willing to bet the farm that the Apple tablet is real and will cost $600, be available early 2010, and will mint Apple $1.2 billion in revenue next year.

Munster is sticking his neck out a little further from earlier predictions he's made regarding the Apple tablet. In a case of "is this ," in launch, price, and impact on Apple's bottom line. Today's predictions appear to be a refinement to those May predictions.

So what new insight does Munster offer? Not much. But if you listen carefully while reading Munster's predictions you can almost hear the distant cries of "The Apple tablet is coming! The Apple tablet is coming!"

Gene Munster, Sr Research Analyst with PiperJaffray

Here are his top predictions for the devices, according to a blog posting on the

, Munster is now looking at a price of about $600, right about in the middle of the expectations he described in May, when he believed the price would be between $500 to $700. "Assuming Apple sells about [two million] tablets at a $600 [suggested price] in [2010] it would add about $1.2 billion or about 3% to revenue" next year for Apple, he wrote in his report, according to the blog.

*So ? Munster is still sticking with his estimate of early 2010. "As talk over a new tablet device from Apple [grows], we are reiterating our thesis that in early [2010] Apple will introduce a touch-screen device similar to an iPod Touch but larger," Munster wrote in his report. "Last week we spoke with an Asian component supplier that has received orders from Apple for a touch-screen device to be fulfilled by late [2009]. This data point underscores our thesis that a tablet will likely launch in early [2010]."

* and even buy one? "In most respects, we believe Apple will target the netbook market with its new device," Munster wrote. "In our estimate most netbook buyers are drawn to the portability for prices lower than a full laptop, and use netbooks primarily [for] Web surfing, e-mail, and media. We believe an Apple tablet would be priced 30%-50% below the $999 MacBook, and would offer best in class Web, e-mail, and media software. In other words, we believe Apple's tablet would compete well in the netbook category even though it would not be a netbook."

*What will an ? "We expect the tablet hardware to be similar to an iPod touch but larger; we expect the key differentiator of the device to be its software," Munster wrote. "While there are several options ranging from a touch screen Mac OS X to an iPhone-like OS, we expect the tablet to be driven by a new version of Apple's iPhone OS that runs a new category of larger apps alongside all the current apps from the App Store."

Now we wait. Is there an Apple tablet heading to stores near you just in time for the holidays?

You Must Obey: The Unwritten Laws of Technology

Tech Law Frustration but we've got him beat. Here at the (unofficial) Tech Law Brain Trust, we maintain a definitive, ever-expanding archive of the laws that govern your technology experiences--whether you know it or not. Please scan these lists to ensure that you are in compliance.

Basic PC Laws

Let's start with Nerve Central--the computer.

Law 1: For every fix that a Windows Update patches, the update will break two more things on your PC. --Darren Gladstone, PC World

Windows Update HellLaw 2: The likelihood that Windows will automatically install time-sucking critical updates is directly proportional to your need to get your PC started. --Steve Fox, PC World

Law 3: The just before you were going to . --Denise Paolucci, Dreamwidth Studios via (HARO)

Law 4: Your data will get corrupted just before you plug in your new backup external drive. --Darren Gladstone, PC World

Law 5: Your backup plan is only as good as your last successful restore. --Michael Fisher, ElephantDrive.com via HARO

Law 6: The number of USB ports on your Mac will always be one less than you need at any given time. --Blair Hanley Frank, Macworld

Law 7: Feeling time pressure to make a computer fix quickly will cause you to take longer. --David Marshak, via

Law 8: If you close the PC case with screws before testing, it won't work; If you test before closing, it will. --Harry Liebman via HARO

Tech Support Rules

Now that you've mastered the basics, you're ready to move on to Tech Support.

You ARE the Tech Support!Law 1: Fix a computer for a friend or family member, and you'll be tech support for life. --Danny Allen, PC World

Law 2: for someone, and he/she owns you! --Louis Farbstein, via PC World's Facebook page

Law 3: Recommend a product that you've used with no problems, and the friend/family member who buys it will immediately descend into RMA [product return] hell. --Scott Keck, via PC World's Facebook page

Law 4: Show any handy IT skills at work, and your company's IT department will start referring difficult coworkers to you. --Lars Jacobsen, via PC World's Facebook page

Law 5: If it's broken and you call tech support, it will fix itself while you're on hold. --Brenda Christensen, Public Relations, Servoy.com via HARO

Internet Ordinances

You can find a world of trouble online. For instance...

Keep your friends close...Law 1: Within a month of agreeing to be "friends" with your boss you will regret it, big time. --Tom Spring, PC World

Law 2: The crappier the Web site, the sleazier (and sketchier) the ads. --Tom Spring, PC World

Captcha drives us nuts!Law 3: When entering on a Web site, you'll always type in the numeral 1 when the site wants a lowercase L, and a capital O when the site wants the number 0. --Steve Fox, PC World

Law 4: Just before taking out the boss in a , your Internet connection will die. --Nick Mediati, PC World

Law 5: The difficulty involved in is directly proportional to the dollar value of the rebate. --Tom Spring, PC World

The kitten did it.Law 6: A will always find its way to the (unintended) recipient. --Brian X. Chen

PC World Podcast 38: Twitter Attack, iPhone App Rejections, and Hot New Cameras

This week on the PC World Podcast, join editors Robert Strohmeyer, Tim Moynihan, Mark Sullivan, and Nick Mediati for a discussion of the hottest recent tech stories.

It was a tough week for and , as both services were the target of a distributed denial of service attack (DDoS). Listen to the gang discuss the implications of the social networking downtime, both for businesses and the extremely bored. (Since the podcast was recorded, reports have surfaced that the attacks .)

Apple's iPhone app-approval process still has everybody talking--even the FCC. The was the latest victim of , and the resulting hubbub prompted a written response from Apple executive Phil Schiller. Plus, the recent debacle still has Strohmeyer scratching his head, and .

And finally, it's been , with many big-name manufacturers announcing new models for the fall and the holiday shopping season. Learn about the most exciting new announcements, from a to an .

Samsung Reclaim: Nice Idea, But Who Recycles Phones?

’s launch of the new , an environmentally friendly that’s 80-percent recyclable, is getting plenty of media buzz. And while the Reclaim is a step in the right direction, there’s a less impressive statistic you should know about: Just 1 out of 10 mobile phones is recycled.

Samsung Green Phone: Nice, But Who Recycles Cell Phones?

When it comes to cell phones, consumers just don’t act green, says the , which is working with wireless providers and handset makers to improve the situation. From the EPA site:

“EPA has targeted cell phone recycling because only 10 percent of cell phones are recycled each year and most people do not know where to recycle them.”

The agency is currently conducting a year-long campaign, Plug-In To eCycling, with major players in the wireless industry, including AT&T, Best Buy, LG Electronics, Motorola, Nokia, Office Depot, Samsung, Sony Ericsson, Sprint, Staples, T-Mobile, and Verizon Wireless. The partners have pledged to educate consumers on how and where to recycle phones, and to work with communities to hold phone-collection events.

Where’s Your Old Phone?

Are consumers unsure of how to recycle their old handsets, or is it simply easier not to? After all, cell phones are tiny. After buying a new phone, it’s all too easy to stash the old device in a desk drawer and forget about it.

A phone in a desk drawer isn’t an environmental threat. The trouble begins when people toss their old handsets in the trash, which invariably wind up in a landfill. It’s there that the phones’ toxic cocktail of hazardous materials are dangerous.

Green activists have long derided the mobile phone as an . Recycling these devices keeps dangerous materials out of landfills and incinerators. It also reduces greenhouse gas emissions. The EPA estimates that recycling all of the 100 million mobile phones in the U.S. that have reached the end of their lives would save enough energy to power more than 18,500 U.S. households with electricity for one year.

The wireless industry needs to do more to encourage recycling. Outreach programs like the EPA’s Plug-In To eCycling are a good start, but greater incentives are needed. Why not pay cash for old phones? Think of it as a Cash for Clunkers program for the handset crowd.

To its credit, Sprint appears serious about boosting the rate of phone recycling. CEO Dan Hesse says his company hopes to recycle 90 percent of wireless devices by 2017.

Windows 7: The Good, The Bad, and The Unknown

For most people who are considering moving to Windows 7, October 22 is D-Day. On that date Microsoft's newest operating system lands on store shelves, both as a shrinkwrapped upgrade and preinstalled on new PCs. For some folks, though, D-Day has already arrived. Microsoft has to large companies that buy Windows via volume licenses, as well as to IT pros who belong to its Technet service. The Windows Vista era is officially drawing to a close--although you could argue that it never really quite started--and the Windows 7 one is under way.

And that promises to be a good thing, whether you're a satisfied Vista user, a disgruntled one, or a Windows XP holdout who has been waiting for something better. Windows 7 feels like an anti-Vista: Unlike that OS, for instance, it doesn't try to dazzle you with flashy new visual effects. With the , Win 7 actually does fewer things than Vista did. Even its unprepossessing name is a change from the epic-sounding monikers that began with the unfortunate Windows Millennium Edition.

But Windows 7's lack of glitz is a huge part of its appeal. Unlike the increasingly chaotic and annoying Microsoft OSs that preceded it, Windows 7 is designed to stay out of your way so that you can get stuff done. It smartly addresses Windows annoyances both new (User Account Control) and old (the system tray). And the final version I've been using seems to realize the promise of the .

Windows 7 isn't without its warts, but I haven't been so impressed by a new Microsoft operating system since Windows 2000 debuted close to a decade ago. Here's a quick look at some of its best features, a few drawbacks, and areas where reserving judgment makes sense. (Much more PC World coverage is on its way, including an in-depth review with speed benchmarks, upgrade tips, and Windows 7 system reviews.)

The Good...

The OS is less piggish: One of the many regrettable things about the initial version of Windows Vista was that its signature feature--the splashy Aero environment--was too much of a resource hog to run well on many early-2007 PCs (even those that had been ). The PC World Test Center hasn't benchmarked the shipping version of Windows 7 yet--stay tuned--but all signs point to this OS being sprightly enough to perform decently on all current systems, including those allegedly underpowered, pint-size machines known as netbooks.

The taskbar has been reinvented: It's amazing how little the taskbar and its system tray have changed since Windows 95. In Windows 7, they both undergo sweeping, long-overdue makeovers. For the most part, the results are extremely pleasing.

The new taskbar's default style does away with text labels and relies solely on program icons, therefore making better use of screen space. Its thumbnail previews--an improvement over Vista's--work well even when you have multiple windows open for one application. And the new Jump Lists feature gives you right-click access to context-sensitive menus of options (such as the ability to play shuffled music in Windows Media Player) even before you've launched an application. Even the nub on the right edge of the taskbar, which you can click to reveal the desktop, is a welcome, subtle enhancement. (One taskbar quibble: The border around running apps in the taskbar isn't a clear enough cue to distinguish between them and those that aren't currently active.)

The system tray--which is officially called the notification area, although I don't know anybody who calls it that--is no longer one of Windows' most aggravating "features." When you install new applications, any associated system-tray applets are cordoned off in a holding pen, where they can't clutter up the tray and can't use word balloons to pester you with information that you may or may not care about. You can also choose to have an applet appear in the system tray but in bound-and-gagged form, so it can't pop up messages. Microsoft has also dramatically reduced the volume of distracting messages from Windows itself, courtesy of Action Center, which queues up system alerts so that you can check them out at your convenience.

UAC is now tolerable: Windows Vista introduced User Account Control, which tries to warn you of attempts by viruses and other malware to tamper with your system. But it essentially has two settings: So Annoying You Click Without Thinking, and Off. In Windows 7, you get two intermediate settings that alert you only if a program changes settings, with or without the melodramatic screen-dimming effect. This new version is such a reasonable approach that it's even more mysterious how Microsoft could have botched the Vista version so badly.

Libraries collect your files: For years, Microsoft has tried to train Windows users to store all of their personal files in one place, helpfully providing a folder named My Documents for that purpose. Many of us blithely ignore the suggestion and store stuff willy-nilly around our hard drives. A new feature called Libraries splits the difference by giving you virtual folders for documents, music, photos, and videos that combine the contents of whichever folders you specify into one unified view. The Pictures Library, for instance, can show all your photos even if they're stored in a dozen different places. Still, there's room for improvement--Libraries would be even more useful if they were integrated with the existing Saved Searches feature, which creates another, separate form of virtualized folder.

Friday, August 7, 2009

Windows 7: How to Get It Early

released the ready-to-ship version of its operating system to software developers and IT professionals on Thursday, raising the question as to when consumers will be able to get their hands on a copy—be it via download, shrink wrap, or preinstalled on a new PC.

Starting today, subscribers can download a “release-to-manufacturing” (RTM) copy of Windows 7 in English, according to Microsoft’s . Versions in other languages will be available October 1.

Microsoft’s Volume License (VL) customers with a Software Assurance license will be able to download Windows 7 RTM in English starting Friday, with editions in other languages coming “in a few weeks.” VL customers without an SA license can also grab an RTM copy early, although they’ll have to wait until September 1.

Here’s a handy chart from The Windows Blog that sums things up nicely:


Haven’t Heard Your Name Called Yet?

If you’re not a developer, IT pro, or volume buyer, how can you get your hands on a copy before the official October 22 launch?

Beta testers who participated in Microsoft’s Technical Beta Program—an invitation-only affair—can grab via the beta software site.

For rest of us, the remaining options are limited. You could order Windows 7 now, of course, but it won’t arrive until sometime near October 22. Or you could stroll the Internet’s dark alleyways and download a pirated copy of Windows 7 RTM, but we’re not recommending that option. Recent reports indicate that in July.

For a free test drive of Windows 7, you might want to download the . It may not be the final version, but it’s pretty close. You better hurry, however, as the RC download is available only until August 20.

As test drives go, the RC is a marathon tour. It expires on June 1, 2010, and will shut down every two hours starting March 1, 2010. That’s plenty of time to decide if a .

Why Attack Twitter?

Twitter and Facebook with denial-of-service attacks that can knock a site offline, but don't steal information or cause permanent damage. The question is, why?

Both sites have lately for online crooks who try to trick users into installing malware on their PCs. Malicious tweets or Facebook messages might , but instead install fake security software. Kaspersky today posted about the most social engineering attacks used by the against Facebook and Twitter users.

But today's attacks against the sites are different. Denial-of-service attacks, or DoS, overwhelm a site or service with so much garbage data that it can't respond to normal requests. Your browser might ask a site to send the text, code and images used to display its Web page, but during a DoS attack the site is snowed under and can't respond. So you don't see anything.

These types of attacks are usually distributed attacks, or DDoS, meaning the flood of data comes from many different sources. Usually that means a botnet -- a botnet controller can order every infected PC in the botnet to send garbage data to a particular site. When a given botnet might comprise tens or hundreds of thousands of bot-infected PCs, that ends up being more than enough garbage data to overwhelm many sites.

But while crooks can and do make a good deal of money with malware and fake security software, and use any number of tricks to get it on PCs, denial-of-service attacks don't install malware. They don't steal data that might be sold, and while DoS attackers have in the past used the assaults to demand a ransom from the victim sites, there's no word of such a request from either Facebook or Twitter. And large sites aren't usually the target for such (already uncommon) extortion attempts. So why are they happening?

Malware wants to quietly steal and make money, but DoS attacks are generally meant to hurt their target in a very public fashion. And one commentator, Randy Abrams of ESET, which makes antivirus software, guesses that Twitter in particular might have by fighting back against malware attacks. He notes that Twitter has recently begun filtering URLs to block those used in malicious tweets, which might have hurt the crooks' bottom line.

But Abrams also writes that "there are still other ways thieves can make money and they make none at all if Twitter is down," and that the DDoS attacks might come from someone more interested in notoriety than immediate gain. A "look-at-me" idiot, or even someone who wants to advertise the power of their available-for-hire botnet.

We'll likely get more clues as to the why of these DDoS attacks, but right now it's mostly a guessing game. Check PC World's for further updates, as well as . McAfee has also posted some commentary on the attacks, and says it's